IT Magic (the company) may require remote access to my equipment as listed in the above request for services. Should you decide to continue with any services offered, you may be asked to make pre-payment before any investigation and remedial work is carried out.

The cost of services maybe on a hourly rate basis or on a fixed fee basis.

Where remote access investigation and/or remedial work is not possible then we would ask that the equipment is accessed on-site or by collection from your premises.